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Screenshots are not solid evidence

Websites, social networks, email,... are some examples of services that are used daily by millions of people around the world. The Internet has facilitated communication between people and anyone with Internet access can generate content, which is made available to the entire planet almost instantaneously.

And like almost everything in which humans are involved, conflicts arise sooner rather than later. Rare is the day that we do not hear or read that a message on a social network has unleashed a real "fire" on the Internet. Sometimes they can be unfortunate comments that beyond the repercussion and do not go any further. But there are many other times when the line of legality is crossed:** fraud, slander, fraud, intellectual property infringement, hate crimes,...

Any person or company facing a violation of their rights must immediately report the facts to the State Security Forces and Corps.** But how can it be guaranteed that the offending content will remain available and unaltered until a judge can assess it?

Creating content on the Internet is very simple, but so is modifying and even deleting it. And this is where a major problem arises: the volatility of evidence.

Surely, almost instinctively, the first thing the user will do is to take a picture of their screen (what we commonly call a screenshot). It's a good start, but it will probably be a very short-lived experience.

What happens if the user presents as evidence their screenshot (or even a video) and the content no longer exists or has been altered; how can the judge know that the evidence is authentic and has not been modified?
If the opposing party challenges the evidence presented (questions the authenticity of the evidence), it is going to be impossible to prove that the evidence is not false if the content no longer exists.

Did you know that anyone can modify the content of any page on the Internet, social networks, ... and make a screenshot pretending that it is real? Watch the following video where we managed to print a fake message on the account of the Royal House:

Have you seen how easy it is to create false evidence? A guarantee system like ours, when faced with the slightest doubt, cannot accept evidence whose authenticity and integrity are not assured.

Apart from the screenshot, which we have already seen is not reliable, there is another classic solution: notaries, accompanied by a computer expert, can attest to a certain content on the Internet. And here it is important to note that both figures are needed, the notary and the expert. If either of them is missing, the evidence will be easily challenged.

Is it efficient and viable to bring two professionals (notary and expert) to record a tweet, for example? Will they arrive in time to certify it or will the content already be deleted or altered?

It seems obvious that the classic solution is neither the most efficient, nor the fastest, nor the cheapest. Hence the birth of alternative solutions adapted to the reality of the Internet: online witnesses such as

Online witnesses are independent third parties that certify the content of a web page or file at the request of a user. Instead of using the user's infrastructure (computer, Internet connection, browser,...) that could be manipulated by the user, the online witness uses its own infrastructure to certify the content that the user needs to record. In addition, the online witness will include in the certificate technical information (traces) to guarantee the authenticity and integrity of the document, as well as the process of obtaining the proof.

What can be certified with

Websites (public or protected with username and password), audios, videos, social networks, forums, instant messaging, etc, etc, etc,...

Browsing Session: SaveTheProof will record and certify up to 30 minutes of your Internet browsing.
See an example:

SaveTheProof will certify the content of any web page by simply indicating its URL. Any file that the user has on their computer (up to 100MB)

In any case, if you do not know what type of certificate is best for your case or have any other questions, contact us at or through our chat.

Updated on: 21/02/2024

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